Publishers and Developers on STEAM.

Tuesday July 27, 2010 

Recently I have been trying to buy everything on the digital distribution service STEAM. I have begun to contact the publishers/developers of many of the retail games I purchased, and asked them if there is anyway for me to transfer my retail copy of the game, into a digital distribution version.

I have been largely ignored.

However, two of my favourite game companies, Introversion Software and Eagle Dynamics, have responded!

Unfortunately a representative of Eagle Dynamics responded to my e-mail saying that there is no way to transfer my retail copy to a digital distribution copy. That is very unfortunate. =(

I contacted Introversion Software-developers of Uplink, DEFCON, Darwinia, and Multiwinia-for a completely different reason. I had purchased the STEAM versions of their games. After a little research I discovered that two of their games were available on Linux! Awesome! Now I can play them on my laptop! DEFCON was very easy to download from their website, with no hassle. Uplink on the other hand was impossible to download from their website. The reason for this is that DEFCON has an activation key when you install it, but there is no DRM for Uplink.

I signed up on the forums, and asked everyone if there was anyway to get ahold of the Linux client files, since I had purchased it on STEAM. The general response I recieved was either: “You should have bought it from Introversion, and not STEAM,” “You’re SOL,” or “Run it in WINE.” Unsatisfied with these answers I decided to e-mail IS themselves. The next day I had an e-mail in my inbox from a representative named Mark. They offered to send me a retail disk of Uplink since there is no way to get ahold of the Linux client files without purchasing it from their site, or having a retail disk! Score one for proper customer service! Thank you for making my week Mark!

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